International Journal of Social Science & Economic Research
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Title:
FACTORS AFFECTING THE INTENTION TO USE E-WALLETS IN ONLINE PAYMENTS OF THE VIETNAMESE YOUNG PEOPLE

Authors:
Dam Thi Phuong Thao, Bui Thi Phuong Anh, Le Phuong Linh and Nguyen Thi Anh Tho

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Dam Thi Phuong Thao, Bui Thi Phuong Anh, Le Phuong Linh and Nguyen Thi Anh Tho
University of Economics and Business - Hanoi National University

MLA 8
Thao, Dam Thi Phuong, et al. "FACTORS AFFECTING THE INTENTION TO USE E-WALLETS IN ONLINE PAYMENTS OF THE VIETNAMESE YOUNG PEOPLE." Int. j. of Social Science and Economic Research, vol. 7, no. 6, June 2022, pp. 1488-1512, doi.org/10.46609/IJSSER.2022.v07i06.003. Accessed June 2022.
APA 6
Thao, D., Anh, B., Linh, L., & Tho, N. (2022, June). FACTORS AFFECTING THE INTENTION TO USE E-WALLETS IN ONLINE PAYMENTS OF THE VIETNAMESE YOUNG PEOPLE. Int. j. of Social Science and Economic Research, 7(6), 1488-1512. Retrieved from https://doi.org/10.46609/IJSSER.2022.v07i06.003
Chicago
Thao, Dam Thi Phuong, Bui Thi Phuong Anh, Le Phuong Linh, and Nguyen Thi Anh Tho. "FACTORS AFFECTING THE INTENTION TO USE E-WALLETS IN ONLINE PAYMENTS OF THE VIETNAMESE YOUNG PEOPLE." Int. j. of Social Science and Economic Research 7, no. 6 (June 2022), 1488-1512. Accessed June, 2022. https://doi.org/10.46609/IJSSER.2022.v07i06.003.

References

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ABSTRACT:
The objective of this study is to find and analyze factors affecting the behaviour of Vietnamese young people from 18 to 30 years old using e-wallets in online payments. This research applied the technology acceptance model associated with the theory of reasonedaction (Davis et al.,1989) and the unified theory of technology acceptance and use technology (Venkatesh et al.,2003). With the data collection of 300 samples, the research found that five factors including Security, Usefulness, Trust, Ease of Use and Social Influence present a positive impact on customer intention of using e-wallets. The findings from this study determine areas of improvement in regulatory and policy aspects enabling government and service providers to develop the Vietnam e-wallet market and then, increase the use of e-wallets among the Vietnamese young people.

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