Title:
LEADERSHIP STYLE AS MODERATOR OF THE RELATIONSHIP BETWEEN ORGANIZATIONAL LEARNING AND FIRM PERFORMANCE OF MOBILE TELEPHONE SERVICE PROVIDERS IN KENYA

Authors:
Theresia Mueni Mutetei, Esther Waiganjo, Elegwa Mukulu

Abstract:
This study sought to establish the moderating effect of leadership style on the relationship between organizational learning and firm performance of mobile telephone service providers in Kenya. It specifically sought to establish whether leadership style influences the firm performance of mobile service providers in Kenya and the moderating effect of autocratic leadership, democratic leadership as well as the laissez-faire leadership style. The study used a cross sectional survey research design and it targeted the mobile telephone service providers in Kenya. Data was collected using questionnaires and interviews. Data analysis was done using SPSS version 20.Linear regression models were fitted and hypothesis testing were done and it was established that leadership style had a positive moderating effect on the relationship between organizational learning and firm performance of mobile telephone service providers in Kenya. The results of this study revealed that visionary managers guided their staff to achieve higher firm performance. The study recommended that effective leaders have to be visionary and should spearhead the creation of an enabling environment for creativity and innovativeness. It further recommended the appreciation and participation of all stakeholders in the implementation of major organizational changes.