Title:
RE-EXAMINING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT, ORGANISATION LEARNING AND SMALL AND MEDIUM ENTERPRISES PERFORMANCE: EVIDENCE FROM NIGERIA

Authors:
Ramatu Abdulkareem Abubakar, Rosli Mahmood

Abstract:
Drawing from resource based view theory, this study re-examined the relationship between total quality management, organisation learning and small and medium enterprises (SMEs) performance in Nigerian context. A total of 198 small and medium enterprises operating in Kano and Kaduna states in the north-west geopolitical zone of Nigeria participated in the study. Results support the hypothesized effects of total quality management on small and medium enterprises performance. Similar results regarding the effect of organisation learning on small and medium enterprises performance was found. Implications of the study have been discussed.