It is obvious that nowadays new and varied payment habits have proliferated (via smartphones, tablets, wearables.) in our society. What is more, technology advances faster than the applicable regulation. Present research higlights the importance of a suitable regulation in the field of payment services and shows the evolution from the European Directive of 2007 to the Digital Single Market and the European Directive of 2015. And all this focusing on the complex relationship between technology, consumers/users, payment service providers, legislators and authorities.