International Journal of Social Science & Economic Research
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Title:
CHALLENGES OF CAPACITY MANAGEMENT IN PUBLIC UNIVERSITIES IN KENYA.

Authors:
Kennedy O. Moenga


Volume - 2 Issue - 6, Pages - 3546-3564

Abstract:
Every organization faces the challenge of managing its capacity to effectively satisfy demand. Due to the high costs associated with facilities, equipment, and labor, organization are confronted with the challenge of meeting demand with minimal resources. The increase in student enrolment, with some universities registering more self-sponsored students than the government-sponsored students who are selected through the Kenya Universities and Colleges Central Placement Service (KUCCPS), has also affected the capacity of the universities. As enrollments continued to increase in all the public universities the government has not increased their funding, and hence complicating capacities issues. This study sought to find out the challenges of capacity management in the 31 public universities and how the universities are coping with such challenges and make suggestions on long term solutions to such challenges. The study took a sample on one hundred and fifty respondents that comprised of ten members of staff and five students from a sample of ten public universities. Data was collected using a structured questionnaire which was delivered to the respondents who filled it at their own convenient time for later collection. Also a face to face interview was conducted on a few selected respondents to get some clarifications and further explanations. The data was analyzed using mainly descriptive statistics that included the arithmetic mean and percentages and both were used to give the picture the challenges of capacity management in public universities in Kenya. The study concluded that the student accommodation in the hostels, sitting capacity in the library and financial resources are the most challenging issues in capacity management in public universities in Kenya. The study recommends that public universities should address the challenges so that all the public universities can have some standardization in their service delivery so that students can choose any public university of their choice.

Cite this Article:

[Moenga, Kennedy O. "CHALLENGES OF CAPACITY MANAGEMENT IN PUBLIC UNIVERSITIES IN KENYA." International Journal of Social Science & Economic Research 2.6 (2017): 3546-564. ]

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