International Journal of Social Science & Economic Research
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Title:
THE EFFECT OF SERVICE QUALITY, INFRASTRUCTURE, AND HUMAN RESOURCES PROFESSIONALISM TOWARD SATISFACTION OF PUSKESMAS KABUPATEN MADIUN PATIENTS

Authors:
Niniek Srijani

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Niniek Srijani
Universitas PGRI Madiun

MLA 8
Srijani, Niniek. "THE EFFECT OF SERVICE QUALITY, INFRASTRUCTURE, AND HUMAN RESOURCES PROFESSIONALISM TOWARD SATISFACTION OF PUSKESMAS KABUPATEN MADIUN PATIENTS." Int. j. of Social Science and Economic Research, vol. 3, no. 7, July 2018, pp. 2878-2888, ijsser.org/more2018.php?id=197. Accessed 2018.
APA
Srijani, N. (2018, July). THE EFFECT OF SERVICE QUALITY, INFRASTRUCTURE, AND HUMAN RESOURCES PROFESSIONALISM TOWARD SATISFACTION OF PUSKESMAS KABUPATEN MADIUN PATIENTS. Int. j. of Social Science and Economic Research, 3(7), 2878-2888. Retrieved from ijsser.org/more2018.php?id=197
Chicago
Srijani, Niniek. "THE EFFECT OF SERVICE QUALITY, INFRASTRUCTURE, AND HUMAN RESOURCES PROFESSIONALISM TOWARD SATISFACTION OF PUSKESMAS KABUPATEN MADIUN PATIENTS." Int. j. of Social Science and Economic Research 3, no. 7 (July 2018), 2878-2888. Accessed , 2018. ijsser.org/more2018.php?id=197.

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Abstract:
The result of this research generally can be concluded that service quality of Puskesmas have an effect on patient satisfaction of BPJS participant registered at Puskesmas that exist in Madiun District, Infrastructure Facility as second variable also influence to Patient Satisfaction of BPJS registered at Puskesmas in Madiun District, while HR Professionalism affect the satisfaction of patients participating BPJS registered at the existing Puskesmas in Madiun District.