Title: A STUDY ON HOUSING FINANCE SERVICE QUALITY WITH SPECIAL
REFERENCE TO PUBLIC SECTOR BANKS IN TAMILNADU
Authors: Mr. G. MURUGARAJ, DR. M. MOHAMED SIDDIK
1Mr. G. MURUGARAJ, 2DR. M. MOHAMED SIDDIK
1. RESEARCH SCHOLAR, DEPARTMENT OF COMMERCE, RAJAGIRI
DAWOOD BATCHA COLLEGE OF ARTS & SCIENCE 2. ASSISTANT PROFESSOR PG & RESEARCH DEPT.OF COMMERCE.
MLA 8 MURUGARAJ, Ms. G., and DR. M. MOHAMED SIDDIK. "A STUDY ON HOUSING FINANCE SERVICE QUALITY WITH SPECIAL REFERENCE TO PUBLIC SECTOR BANKS IN TAMILNADU." Int. j. of Social Science and Economic Research, vol. 3, no. 12, Dec. 2018, pp. 6808-6818, ijsser.org/more2018.php?id=480. Accessed Dec. 2018.
APA MURUGARAJ, M., & SIDDIK, D. (2018, December). A STUDY ON HOUSING FINANCE SERVICE QUALITY WITH SPECIAL REFERENCE TO PUBLIC SECTOR BANKS IN TAMILNADU. Int. j. of Social Science and Economic Research, 3(12), 6808-6818. Retrieved from ijsser.org/more2018.php?id=480
Chicago MURUGARAJ, Ms. G., and DR. M. MOHAMED SIDDIK. "A STUDY ON HOUSING FINANCE SERVICE QUALITY WITH SPECIAL REFERENCE TO PUBLIC SECTOR BANKS IN TAMILNADU." Int. j. of Social Science and Economic Research3, no. 12 (December 2018), 6808-6818. Accessed December, 2018. ijsser.org/more2018.php?id=480.
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Abstract: Housing finance as a financial service is relatively young in India . The growth in housing and
housing finance activities in recent years reflect the buoyant state of the housing finance market
in India . The real estate sector is the second largest employment generator in the country. In
1970, the state set up the Housing and Urban Development Corporation (HUDCO) to finance
housing and urban infrastructure activities, in 1977, the Housing Development Finance
Corporation (HDFC) was the first housing finance company in the private sector to be set up in
India . For the success and survival in the banking sector, provision of high service quality is
necessary in meeting several requirements such as customer satisfaction and its consequent
loyalty, attracting new customers and to increase the market share and profitability. Services are
intangible and are also not easily duplicated.
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