International Journal of Social Science & Economic Research
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Title:
WORKING CONDITIONS AND SOCIAL SECURITY ISSUES OF E-COMMERCE DELIVERY WORKERS IN INDIA: UNDERSTANDING FROM MARXIAN PERSPECTIVES

Authors:
Asiya Nasreen, Shantanu Kumar Purohit

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Asiya Nasreen, Shantanu Kumar Purohit
Department of Social Work, Jamia Millia Islamia University, New Delhi, 110025

MLA 8
Nasreen, Asiya, and Shantanu K. Purohit. "WORKING CONDITIONS AND SOCIAL SECURITY ISSUES OF E-COMMERCE DELIVERY WORKERS IN INDIA: UNDERSTANDING FROM MARXIAN PERSPECTIVES." Int. j. of Social Science and Economic Research, vol. 3, no. 3, Mar. 2018, pp. 1049-1067, ijsser.org/more2018.php?id=75. Accessed 2018.
APA
Nasreen, A., & Purohit, S. K. (2018, March). WORKING CONDITIONS AND SOCIAL SECURITY ISSUES OF E-COMMERCE DELIVERY WORKERS IN INDIA: UNDERSTANDING FROM MARXIAN PERSPECTIVES. Int. j. of Social Science and Economic Research, 3(3), 1049-1067. Retrieved from ijsser.org/more2018.php?id=75
Chicago
Nasreen, Asiya, and Shantanu K. Purohit. "WORKING CONDITIONS AND SOCIAL SECURITY ISSUES OF E-COMMERCE DELIVERY WORKERS IN INDIA: UNDERSTANDING FROM MARXIAN PERSPECTIVES." Int. j. of Social Science and Economic Research 3, no. 3 (March 2018), 1049-1067. Accessed , 2018. ijsser.org/more2018.php?id=75.

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Abstract:
This paper explores the working conditions and social security issues of delivery workers in Delhi, India and attempts to understand these issues from Marxian of perspectives of 'alienation' and 'precariousness'. With the rise of e commerce business and the demand for doorstep delivery of products purchased online, the delivery workers have become the backbone of e commerce industry and play an important role in the last mile delivery. Mostly, the young and middle aged men work as delivery boys and are hired by third party. Job stability has become a concern as median period of working in the delivery job is around eighteen months. Many of them are inadequately covered with social security schemes and hence, they are into the informal form of employment. The nature of job force them to work extra hours, cause a lot of stress, and they become fatigue. The paper argues that, the home delivery workers who are into the consumption related service jobs become more vulnerable to precariousness and are also alienated in the delivery process.