. S. Manivasakan (Ed). (2008) "Tourism Development in South and Southeast Asia
" Centre for south and southeast Asian studies, University of Madras. Pp. 1-4.
. Bhatia A.K. (1982). "Tourism Development Principles and Practices 'New Delhi:
Streling Publishers. Pp. 34-35.
. Stephen Williams. (1998) "Tourism Geography' London: Rout ledge.P.2-5
. Akis, S., Peristianis, N., & Warner, J., 1996. Residentsí attitudes to tourism
development: of Cyprus. Tourism Management, 17, Pp. 481-494.
. Beirman, D., 2003, Restoring Tourism Destination in Crisis: A Strategic
Management Approach, Allen & Unwin, Crows Nest, Australia. Ghauri, P. &
Gronhaug, K. 2005. Research methods in Business studies. Dorset: Prentice Hall.
. Adee Athiyaman (2004). "Antecedents and Consequences of Student Satisfaction
with University Services: A Longitudinal Analysis", Academy of Marketing Studies
Journal, January. P.24-25
. Bases of Consumer Satisfaction Research: Review Oliver, R. (1980). "Theoretical,
critique, and future direction. In C. Lamb & P. Dunne (Eds), Theoretical
Developments in Marketing (pp.206-210). Chicago: American Marketing
. Anderson, R.E. (1973). "Consumer dissatisfaction: The effect of disconfirmed
expectancy on Perceived Product Performance", Journal of Marketing Research, 10
. Lepp, A., and H. Gibson. ( 2003) "Tourist Roles, Perceived Risk and International
Tourism", Annals of Tourism Research,30(3),pp.606-624
. Jagmohan Negi, Gaurav Manohar,(2009) Hospitality management current trends
and practices, University Science Press, New Delhi. Pp. 54-56