IJSSER

Title: THE EFFECT OF COMPETENCE, WORKLOAD AND WORK ENVIRONMENT ON EMPLOYEE SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE AT PT. BANK ACEH SYARIAH'S OPERATIONAL CENTER OF ACEH PROVINCE, INDONESIA
Authors: Mufti Aulia, Said Musnadi, Faisal
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Mufti Aulia, Said Musnadi, Faisal Magister Management Program, Faculty of Economics and Business, Universitas Syiah Kuala, Banda Aceh, Indonesia
MLA 8 Aulia, Mufti, et al. "THE EFFECT OF COMPETENCE, WORKLOAD AND WORK ENVIRONMENT ON EMPLOYEE SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE AT PT. BANK ACEH SYARIAH'S OPERATIONAL CENTER OF ACEH PROVINCE, INDONESIA." Int. j. of Social Science and Economic Research, vol. 4, no. 7, July 2019, pp. 5099-5110, ijsser.org/more2019.php?id=390. Accessed July 2019. APA Aulia, M., Musnadi, S., & Faisal. (2019, July). THE EFFECT OF COMPETENCE, WORKLOAD AND WORK ENVIRONMENT ON EMPLOYEE SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE AT PT. BANK ACEH SYARIAH'S OPERATIONAL CENTER OF ACEH PROVINCE, INDONESIA. Int. j. of Social Science and Economic Research, 4(7), 5099-5110. Retrieved from ijsser.org/more2019.php?id=390 Chicago Aulia, Mufti, Said Musnadi, and Faisal. "THE EFFECT OF COMPETENCE, WORKLOAD AND WORK ENVIRONMENT ON EMPLOYEE SATISFACTION AND ITS IMPLICATIONS ON EMPLOYEE PERFORMANCE AT PT. BANK ACEH SYARIAH'S OPERATIONAL CENTER OF ACEH PROVINCE, INDONESIA." Int. j. of Social Science and Economic Research 4, no. 7 (July 2019), 5099-5110. Accessed July, 2019. ijsser.org/more2019.php?id=390.
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Abstract: The purpose of this study was to determine: (1) describe competence, workload, work environment, job satisfaction and employee performance (2) the magnitude of the influence of competencies, workload, work environment on employee performance, (3) the magnitude of the influence of competencies, workload, work environment on job satisfaction (4) the magnitude of the influence of job satisfaction on employee performance (5) the magnitude of the indirect effect of involvement, workload and work environment on employee performance through employee job satisfaction. The objects of this research are competence, workload, work environment, employee job satisfaction and employee performance. The data analysis equipment used in this study is descriptive test, namely to test the descriptive statistical model based on mean values and verificative tests using structural equation modeling (SEM) data analysis with the help of the Amos program. The results showed that (1) competency, workload, work environment, job satisfaction and employee performance were running well, because the average value was greater than the average value of expectations, (2) competence, workload, work environment had a positive and significant effect on performance employees, (3) there are influences of competence, workload, work environment on employee job satisfaction, (4) the results of the study also prove that job satisfaction influences employee performance, (5) research results also prove that there is an indirect influence of involvement, workload and environment work on employee performance through job satisfaction of employees of the bank's operational center.

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