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Title: EVALUATION OF AGILE PROJECT MANAGEMENT PRACTICE AT ANZ SUPPORT SERVICES INDIA LTD, BENGALURU
Authors: Mrs. Thara S Shetty, Mrs. Sathvika H Shetty
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1Mrs. Thara S Shetty, 2Mrs. Sathvika H Shetty 1,2. Assistant Professor, Department of PG Studies in Commerce, Besant Evening College, Mangalore
MLA 8 Shetty, Mrs. Thara S., and Mrs. Sathvika H. Shetty. "EVALUATION OF AGILE PROJECT MANAGEMENT PRACTICE AT ANZ SUPPORT SERVICES INDIA LTD, BENGALURU." Int. j. of Social Science and Economic Research, vol. 4, no. 11, Nov. 2019, pp. 6987-6994, ijsser.org/more2019.php?id=528. Accessed Nov. 2019. APA Shetty, M. S., & Shetty, M. H. (2019, November). EVALUATION OF AGILE PROJECT MANAGEMENT PRACTICE AT ANZ SUPPORT SERVICES INDIA LTD, BENGALURU. Int. j. of Social Science and Economic Research, 4(11), 6987-6994. Retrieved from ijsser.org/more2019.php?id=528 Chicago Shetty, Mrs. Thara S., and Mrs. Sathvika H. Shetty. "EVALUATION OF AGILE PROJECT MANAGEMENT PRACTICE AT ANZ SUPPORT SERVICES INDIA LTD, BENGALURU." Int. j. of Social Science and Economic Research 4, no. 11 (November 2019), 6987-6994. Accessed November, 2019. ijsser.org/more2019.php?id=528.
References [1]. Jeff Totten (2017). Critical Success Factors For Agile Project Management In Non-Software Related Product Development Teams. Retreived on 30-03-2019 from https://scholarworks.wmich.edu/cgi/viewcontent.cgi?article=4210&context=dissertations [2]. Henriksen, Andre (2016). Agile project management: A case study on agile practices. Retreived from https://www.researchgate.net/publication/326018224_Agile_Project_Management_and_Project_Success accessed on 29-03-2019. [3]. Kautz, K., Johansen, T. & Uldahl, A. (2016). The perceived impact of the agile development and project management method scrum on process transparency in information systems development. 25th International Conference on Information Systems Development, ISD 2016 (pp. 175-187) [4]. Kantola, Jussi Ilari, Nazir, Salman, Barath, Tibor (Eds.) Advances in Human Factors, Business Management and Society: Proceedings of the AHFE 2018 International Conference on Human Factors, Business Management and Society, July 21-25, 2018, [5]. https://searchcio.techtarget.com/definition/Agile-project-management accessed on 25-03-2019. [6]. https://en.wikipedia.org/wiki/ANZ_Bank_New_Zealand accessed on 25-03-2019. [7]. https://www.anz.com/india/en/about-us/our-company/anz-india/ accessed on 25-03-2019. [8]. https://www.anz.com/india/en/about-us/our-company/anzot-anzssi/ accessed on 26-03-2019. [9]. https://pdfs.semanticscholar.org/7847/702e057c93334019cf590b01b3fdccf61728.pdf accessed on 29-03-2019. [10]. ANZ to implement scaled agile approach to transform customer experience: news release of ANZ on 2nd May 2017. Retrieved from https://media.anz.com/.../mediacentre/.../mediareleases/.../02-05-2017_ANZ%20to%2... https://www.zaubacorp.com/company/ANZ-Support-Services-India-Private-Limited/U72200KA2007PTC043986 accessed on 04-04-2019.
Abstract: In today's fast-moving, perpetually changing market, using a holistic approach to project management, one that includes agile techniques, enables flexibility and the use of the right approach for the right project is an essential strategic competence. Agile approaches can complement traditional project management methods to quickly meet customer demands in today's increasingly dynamic marketplace. The main benefit of Agile Project Management is its ability to respond to issues as they arise throughout the course of the project. Making a necessary change to a project at the right time can save resources and, ultimately, help deliver a successful project on time and within budget. ANZ support services India Ltd roll out of agile methodologies across its business and technology divisions is well under way, with many employees working in Agile teams. It is also revealed that the organisational style and associated methodologies would help the company respond more quickly to customer needs, create higher staff engagement and boost efficiency.

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