IJSSER

Title: HOW CORPORATE COMMUNICATION IS EVOLVING WITH THE USE OF ARTIFICIAL INTELLIGENCE
Authors: Kartik Rao
\|\| \|\|
Kartik Rao Delhi Public School Gurgaon
MLA 8 Rao, Kartik. "HOW CORPORATE COMMUNICATION IS EVOLVING WITH THE USE OF ARTIFICIAL INTELLIGENCE." Int. j. of Social Science and Economic Research, vol. 6, no. 9, Sept. 2021, pp. 3571-3586, doi.org/10.46609/IJSSER.2021.v06i09.036. Accessed Sept. 2021. APA 6 Rao, K. (2021, September). HOW CORPORATE COMMUNICATION IS EVOLVING WITH THE USE OF ARTIFICIAL INTELLIGENCE. Int. j. of Social Science and Economic Research, 6(9), 3571-3586. Retrieved from https://doi.org/10.46609/IJSSER.2021.v06i09.036 Chicago Rao, Kartik. "HOW CORPORATE COMMUNICATION IS EVOLVING WITH THE USE OF ARTIFICIAL INTELLIGENCE." Int. j. of Social Science and Economic Research 6, no. 9 (September 2021), 3571-3586. Accessed September, 2021. https://doi.org/10.46609/IJSSER.2021.v06i09.036.
References [1]. 2021. International language standards \| Cambridge English. [online] Cambridgeenglish.org. Available at: [Accessed 26 August 2021]. [2]. Alessandra, T & Hunsaker, P. (1993). Communication at Work. Fireside, Simon & Schuster, New York, NY. [3]. CommBox. 2021. What is a Chatbot? CommBox Chat Box, The Best Customer Service Agent \| CommBox. [online] Available at: [Accessed 24 August 2021]. [4]. Hasson, Gill (2012), Brilliant Communication Skills, Pearson Education, [5]. Hanna, M. and Wilson, G. (1998) Communicating in Business and Professional Settings, 4th edition, McGraw-Hill [6]. Independence Plus. 2021. Home Healthcare Nurse Chicago \| Assisted Living Chicago \| Home Healthcare Providers Chicago. [online] Available at: [Accessed 26 August 2021]. [7]. McLean, S. (2003) The basics of speech communication. Boston, MA: Allyn & Bacon. [8]. NFON 2021. How Will AI Impact Communication in the Workplace?. [online] Nfon.com. Available at: [Accessed 24 August 2021]. [9]. Thill, John V. & Courtland L. Bovée, (2013) Excellence in Business Communication, 10th edition, Pearson [10]. Pearson, J., & Nelson, P. (2000). An introduction to human communication: understanding and sharing (p. 6), McGraw-Hill. [11]. RingCentral UK Blog. 2021. Artificial Intelligence (AI) & Business Communications. [online] Available at: [Accessed 24 August 2021]. [12]. Urrutia, K., 2021. How A.I. Has Transformed The Business Communication Industry Available at: [Accessed 24 August 2021]. [13]. Quantified.ai. 2021. Data-Savvy Communication: Using Data to Enhance Persuasive Communication. [online] Available at: [Accessed 24 August 2021]. [14]. Wang, Y. (2011). The Role of Communication in Enhancing Employees’ Organizational Commitment: Exploring the Relationship between Social-emotional-oriented Communication, Work-oriented Communication and Organizational Commitment.
Abstract: The area of business communication was largely untapped and clubbed with general communication. Evaluation methods focused on assessing grammar and most measurement techniques were coach-dependent. This not only made assessment subjective but became an impediment for skilling at scale. Two solutions were necessary: (a) Measurable Parameters and (b) A scalable solution. This paper addresses both the challenges. We have used a secondary research, analysing available research and data from them to identify how the use of Artificial Intelligence and Machine Learning can help corporates in improving business communication within. The data also looks into justification of financial investments by corporates into available online grammar tools for use among employees.

IJSSER is Member of