Emily Atinda Masaki1 , Mr. Wanyera Francis John2 and Mr. Condo Abel3
1. Department of leadership at African Leadership University
2,3. Department of Travel and Tourism management at University of Tourism, Technology and Business Studies

MLA 8
Masaki, Emily Atinda, et al. "IMPACT OF ICT TOOLS AND APPS ON TOURISM DESTINATION MARKETING. A CASE OF RDB AND MARRIOT HOTELS, KIGALI, RWANDA." Int. j. of Social Science and Economic Research, vol. 6, no. 4, Apr. 2021, pp. 1232-1249, doi.org/10.46609/IJSSER.2021.v06i04.008. Accessed Apr. 2021.
APA 6
Masaki, E., John, M., & Abel, M. (2021, April). IMPACT OF ICT TOOLS AND APPS ON TOURISM DESTINATION MARKETING. A CASE OF RDB AND MARRIOT HOTELS, KIGALI, RWANDA. Int. j. of Social Science and Economic Research, 6(4), 1232-1249. Retrieved from https://doi.org/10.46609/IJSSER.2021.v06i04.008
Chicago
Masaki, Emily Atinda, Mr. Wanyera Francis John, and Mr. Condo Abel. "IMPACT OF ICT TOOLS AND APPS ON TOURISM DESTINATION MARKETING. A CASE OF RDB AND MARRIOT HOTELS, KIGALI, RWANDA." Int. j. of Social Science and Economic Research 6, no. 4 (April 2021), 1232-1249. Accessed April, 2021. https://doi.org/10.46609/IJSSER.2021.v06i04.008.

References

[1]. Ali, A, and Frew, AJ (2014) ICT and sustainable Tourism Development: An innovative Perspective. Journal of Hospitality and Tourism Technology 5:2-16 doi: 10.1108/jHTT-12-2012-0034
[2]. Bzjak,B., Knezevic, M. and Cvetreznik, S. (2011), Attitude change towards guests with disabilities; ‘ ‘reflections from tourism students’, Annals of Tourism Research, Vol. 38 No. 3, pp 842-57.
[3]. Buhalis, D. (1999) Information Technology for small and Medium-sized tourism enterprises: Adaptation and benefits. Information Technology and Tourism; 21 (1): 79-95
[4]. Buhalis, D (200) Marketing the competitive destination of the future. Tourism management; 21: 97-116.
[5]. Buhalis, D. O’Connor, P. (2005). Information Communication Technology revolutionizing tourism. Tourism Recreation research. 30 (3): 716.
[6]. Buhalis, D.(2003) eTourism: Information Technology for Strategic Tourism Management. Financial Times/ prentice Hall, New York.
[7]. Buhalis, D. and Michopoulous, E. (2011) Information enabled tourism destination marketing; addressing the accessibility market. Current Issues in Tourism 14, 145-168.
[8]. Buhalis, D., and Spada, A. (2000) Destination Management Systems: Criteria for success. Information Technology and Tourism 3, 41-58.
[9]. Buhalis, D., and Zoge, M. (2007) The strategic impact of the internet on Tourism industry. In Sigala, M., Mich,L. and Murphy, J . (eds) Information and Communication Technology in Tourism 2007. ENTER: Proceedings of the international Conference in Ljubljana, Slovenia, 2007. Springer Computer Science, Springer, Wien New York, Austria, pp 481-492.
[10]. Buhalis, D., Michopoulus, E., Eichhorn, V., and Miller, G. (2005) Accessibility Market and Stakeholder Analysis-One-Stop-Shop for Accessible Tourism in Europe (OSSATE), University of Surrey, Surrey.
[11]. Cardoso, J., and Lange, C. (2007) A framework for assessing strategies and technologies for dynamic packaging applications in e Tourism. Infromation Technology and Tourism 9, 27-44.
[12]. Chen, C. (2006) Identify significant factors influencing consumer trust in an online travel site. Information Technology and Tourism 8, 197-214.
[13]. Darcy, S. (1998), Anxiety to Access: Tourism patterns and Experience of New South wales people with a Physical Disability, Tourism New South Wales, Sydney.
[14]. Darcy, S, and Dickson, T. (2009), ‘A whole-of-life approach to tourism: the case for accessible tourism experiences’ Journal of Hospitality and Tourism Management, Vol.16 No 1, pp. 32-44.
[15]. Han, J.H., and Mills, J.(2007)are travel websites meeting the needs of the visually impaired? Information Technology and Tourism 9, 99-113.
[16]. Han, J. H., and Mills, J. (2006) The mutual designing of travel websites; perceptions of the visually impaired. In Sigala, M, and Murphy J. (eds) Information and Communications Technology in Tourism 2006.
[17]. ENTER: Proceedings of the international Conference in Ljubljana, Slovenia, 2007. Springer Computer Science, Springer, Wien New York, Austria, pp 47-157.
[18]. Hashim, N. H., Murphy, J. and Law, R (2007) A review of hospitality website design frameworks. In Sigala, M., Mich, L. and Murphy, J (eds) Information and communications Technologies in Tourism 2007.
[19]. Israel, A.A., (2002) “A preliminary Investigation of the Importance of Site Accessibility Factors for Disables Tourists” Journal of Travel Research, 41 (1), pp. 101-104.
[20]. Kleinman, A., (2012), Sustainable Tourism Cooperative Center: understanding an evolving aspect of Australian Tourism. Sydney, Australia.
[21]. Kotler, P., Bowen, J., and Makens, J. (1999) Marketing for Hospitality and Tourism, 2ndedn. Prentice Hall, upper Saddle River, New Jersey
[22]. Mills, J. E., Ismail, J. A., Werner, W. B., and Hackshaw, K. (2002) Cyber crimes and the travel and tourism consumer. In; Wober, K.W., Frew, A.J and Hitz, M. (eds)
[23]. Mills, J.E., Ismail, J.A., Werner, W.B. and Hackshaw, K. (2002) Cyber crimes and the travel and tourism consumer. In: Wöber, K.W., Frew, A.J. and Hitz, M. (eds) Information and Communication Technology in Tourism 2007. ENTER: Proceedings of the international Conference in Ljubljana, Slovenia, 2007. Springer Computer Science, SpringerWien New York, Austria, pp. 197–206.
[24]. Morrison, A.M., Jing, S., O’Leary, J.T. and Lipping, A.C. (2001) Predicting usage of the Internet for travel bookings: an exploratory study. Information Technology and Tourism 4, 15–30.
[25]. Morrison, A.M., Taylor, J.S., Morrison A.J. and Morrison, A.D. (1999) Marketing small hotels on the World Wide Web. Information Technology and Tourism 2, 97–113.
[26]. O’Connor, P. (1999) Electronic Information Distribution in Tourism and Hospitality. CAB International,
[27]. O’Connor, P. (2003) Room rates on the Internet – is the Web really cheaper? Journal of Service Research 1(1), 57–72.
[28]. O’Connor, P. and Frew, A. (2001) Expert perceptions on the future on hotel electronic distribution channels. In: Sheldon, P.J., Wöber, K.W. and Fesenmaier, D.R. (eds) Information and Communication Technologies in Tourism 2001. ENTER: Proceedings of the International Conference in Montreal, Canada, 2001. Springer Computer Science, Springer, Wien New York, Austria, pp 346-357.
[29]. Small, J., Darcy, S. and Parker, T. (2012), “The embodied touris experience of people with impairement: management implications beyond the visual gaze”,Tourism Management, Vol. 333 No. 4 pp 941-50
[30]. Slatin, J. and Rush, S (2003) Maximum accessibility. New York: Addison- Wesley .
[31]. Unwin, T. (2009) ICT 4D., Information and Communications Technologies for Development. Cambridge, Cambridge press. Wallingford, UK.
[32]. United Nations World Tourism Organization (2013), ‘Recommendations on accessible tourism’, available at http//ethics, unwto.org/content/resolutions and recommendations-tourism-accessibilty (accessed on 2/6/2020)
[33]. Yau, K.M., McKercher, B. and Parker, T.L. (2004), “Travelling with disability, more than an access issue” Annals of Tourism Research, Vol. 31 No. 4, PP 946-60.
[34]. Zins, A.H (2007), Exploring travel Information search behavior beyond common frontiers. Information Communications and Technology in Tourism 5. 233-243.