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Title: A STUDY ON THE CHALLENGES AND EXPERIENCES FACED BY MENTAL HEALTH CARE PROFESSIONALS DUE TO INCREASED ONLINE CONSULTATIONS PRECIPITATED BY THE COVID-19 PANDEMIC
Authors: Dr Arti Anand , Saurabh Nanda and Charvi Gupta
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Dr Arti Anand1 , Saurabh Nanda2 and Charvi Gupta3 1. Senior Consultant Clinical Psychologist, Department of Psychiatry, Sir Ganga Ram Hospital, New Delhi, India 2. Director and Founder, S.N. Mentoring, India 3. Grade 12 Student, Apeejay School, Pitampura, New Delhi, India
MLA 8 Anand, Dr Arti, et al. "A STUDY ON THE CHALLENGES AND EXPERIENCES FACED BY MENTAL HEALTH CARE PROFESSIONALS DUE TO INCREASED ONLINE CONSULTATIONS PRECIPITATED BY THE COVID-19 PANDEMIC." Int. j. of Social Science and Economic Research, vol. 7, no. 9, Sept. 2022, pp. 3126-3146, doi.org/10.46609/IJSSER.2022.v07i09.024. Accessed Sept. 2022. APA 6 Anand, D., Nanda, S., & Gupta, C. (2022, September). A STUDY ON THE CHALLENGES AND EXPERIENCES FACED BY MENTAL HEALTH CARE PROFESSIONALS DUE TO INCREASED ONLINE CONSULTATIONS PRECIPITATED BY THE COVID-19 PANDEMIC. Int. j. of Social Science and Economic Research, 7(9), 3126-3146. Retrieved from https://doi.org/10.46609/IJSSER.2022.v07i09.024 Chicago Anand, Dr Arti, Saurabh Nanda, and Charvi Gupta. "A STUDY ON THE CHALLENGES AND EXPERIENCES FACED BY MENTAL HEALTH CARE PROFESSIONALS DUE TO INCREASED ONLINE CONSULTATIONS PRECIPITATED BY THE COVID-19 PANDEMIC." Int. j. of Social Science and Economic Research 7, no. 9 (September 2022), 3126-3146. Accessed September, 2022. https://doi.org/10.46609/IJSSER.2022.v07i09.024.
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ABSTRACT: The COVID-19 pandemic has heavily burdened and, in many cases, overstretched the healthcare systems. Online consultation is part of Internet medical care, which circumvents the disadvantages of traditional ways of seeking medical care and provides patients with a convenient and affordable service. It also reduces the chances of spreading infectious diseases by reducing the number of patients visiting hospitals. The sudden spread of the COVID-19 pandemic and the fast growth of online medical care have led to a sharp rise in the number of online patient consultations during this time. This research study aims to understand the experiences mental health care professionals have during online consultations and the various challenges they face during online consultations. In the present research, the researcher used a descriptive survey method, which includes presentations of facts and class of events, and involves the procedure and enumeration of measurements, to analyze the viewpoints and challenges mental health care professionals face during an online consultation. The researcher used convenience sampling design to collect the information from 35 respondents.

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