International Journal of Social Science & Economic Research
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Title:
EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES

Authors:
Samaira Aggarwal

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Samaira Aggarwal
Welham Girls’ School, Dehradun, Uttarakhand, India

MLA 8
Aggarwal, Samaira. "EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES." Int. j. of Social Science and Economic Research, vol. 8, no. 12, Dec. 2023, pp. 3945-3962, doi.org/10.46609/IJSSER.2023.v08i12.017. Accessed Dec. 2023.
APA 6
Aggarwal, S. (2023, December). EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES. Int. j. of Social Science and Economic Research, 8(12), 3945-3962. Retrieved from https://doi.org/10.46609/IJSSER.2023.v08i12.017
Chicago
Aggarwal, Samaira. "EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES." Int. j. of Social Science and Economic Research 8, no. 12 (December 2023), 3945-3962. Accessed December, 2023. https://doi.org/10.46609/IJSSER.2023.v08i12.017.

References

[1]. Pahwa, Ankur et al. “E-Commerce and consumer internet sector, India trend book 2021.” Ernst & Young, March 2021. https://assets.ey.com/content/dam/ey-sites/ey-com/en_in/topics/e-commerce/2021/e-commerce-and- consumer-internet-sector-india-trendbook-2021.pdf
[2]. Pahwa, Ankur et al. “E-Commerce and consumer internet sector, India trend book 2022.” Ernst & Young, March 2022. https://assets.ey.com/content/dam/ey-sites/ey-com/en_in/news/2022/03/ey-e-commerce-and-consumer-internet- sector-india-trendbook-march-2022.pdf
[3]. Balkin, Jeremy, and Wattas, Neha. “Payments are eating the world.” J.P. Morgan, 2021. https://www.jpmorgan.com/content/dam/jpm/treasury-services/documents/jpm-payments-are-eating-the-world.pdf
[4]. Wason, Amit. “Global Business Services: Thriving in the Era of Resilience, Digital Transformation, and Client- Centricity.” Wipro, June 2023. https://www.wipro.com/business-process/global-business-services-thriving-in-the-era- of-resilience-digital-transformation-and-client-centricity/
[5]. Krishnakumar, Prashanthi. “Digital wallets: the genesis, current usage, and future use healthcare payments in India.” Access Health – Nonprofit Healthcare Organisation. https://fintechforhealth.sg/digital-wallets- the-genesis-current-usage-and-future-use-healthcare-payments-in-india/

ABSTRACT:
The most pivotal business achievements of the 21st century can be classified as the following - the revolutionization of software technology to create a digital economy, rapid economic globalization due evolution of smart devices and enhanced internet and data connectivity services, the development of fintech firms and online payment strategies. This white paper discusses these developments along with the international payment flows which can be attributed to five mega-themes related to the POWER+ framework comprising - Platforms, Online, Wallets, Embedded and Real-Time and the micro-themes under this framework, which are depicted in the above figures. This paper further concludes with the evolving business scenarios in India in the education, health, travel and hospitality businesses, which transformed drastically due to the Covid-19 pandemic, the related key market drivers, different and new product categories within these sectors, the corresponding support of fintech firms, accelerating technological advancement and digital transformation, along with the current trends in these industries.

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