Title: EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL
BUSINESSES
Authors: Samaira Aggarwal
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Samaira Aggarwal
Welham Girls’ School, Dehradun, Uttarakhand, India
MLA 8 Aggarwal, Samaira. "EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES." Int. j. of Social Science and Economic Research, vol. 8, no. 12, Dec. 2023, pp. 3945-3962, doi.org/10.46609/IJSSER.2023.v08i12.017. Accessed Dec. 2023.
APA 6 Aggarwal, S. (2023, December). EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES. Int. j. of Social Science and Economic Research, 8(12), 3945-3962. Retrieved from https://doi.org/10.46609/IJSSER.2023.v08i12.017
Chicago Aggarwal, Samaira. "EVOLVING DYNAMICS IN FINANCIAL SERVICES AND GLOBAL BUSINESSES." Int. j. of Social Science and Economic Research 8, no. 12 (December 2023), 3945-3962. Accessed December, 2023. https://doi.org/10.46609/IJSSER.2023.v08i12.017.
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[2]. Pahwa, Ankur et al. “E-Commerce and consumer internet sector, India trend book 2022.” Ernst & Young, March 2022. https://assets.ey.com/content/dam/ey-sites/ey-com/en_in/news/2022/03/ey-e-commerce-and-consumer-internet- sector-india-trendbook-march-2022.pdf
[3]. Balkin, Jeremy, and Wattas, Neha. “Payments are eating the world.” J.P. Morgan, 2021. https://www.jpmorgan.com/content/dam/jpm/treasury-services/documents/jpm-payments-are-eating-the-world.pdf
[4]. Wason, Amit. “Global Business Services: Thriving in the Era of Resilience, Digital Transformation, and Client- Centricity.” Wipro, June 2023. https://www.wipro.com/business-process/global-business-services-thriving-in-the-era- of-resilience-digital-transformation-and-client-centricity/
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ABSTRACT: The most pivotal business achievements of the 21st century can be classified as the following -
the revolutionization of software technology to create a digital economy, rapid economic
globalization due evolution of smart devices and enhanced internet and data connectivity
services, the development of fintech firms and online payment strategies. This white paper
discusses these developments along with the international payment flows which can be attributed
to five mega-themes related to the POWER+ framework comprising - Platforms, Online,
Wallets, Embedded and Real-Time and the micro-themes under this framework, which are
depicted in the above figures. This paper further concludes with the evolving business scenarios
in India in the education, health, travel and hospitality businesses, which transformed drastically
due to the Covid-19 pandemic, the related key market drivers, different and new product
categories within these sectors, the corresponding support of fintech firms, accelerating
technological advancement and digital transformation, along with the current trends in these
industries.
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