References
[1] . Alarcon, G. M., & Lyons, J. B. (2011). The relationship of engagement and job satisfaction in working samples. The Journal of Psychology: Interdisciplinary and Applied, 145(5), 463–480. https://doi.org/10.1080/00223980.2011.584083
[2] . Alderfer, C.P. (1972), Human Needs in Organisational Settings, Free Press of Glencoe, New York, NY.
[3] . Anitha, J. (2014). Determinants of Employee Engagement and Their Impact on Employee Performance. International Journal of Productivity and Performance Management, 63, 308-323.
https://doi.org/10.1108/IJPPM-01-2013-0008
[4] . Baquero A, Delgado B, Escortell R, Sapena J. Authentic leadership and job satisfaction: a fuzzy-set qualitative comparative analysis (fsQCA). Sustain. 2019;11:1–16. https:// doi. org/ 10. 3390/ su110 82412.
[5] . Becker, T.E. (1992), “Foci and bases of commitment: are they distinctions worth making?”, Academy of Management Journal, Vol. 35 No. 1, pp. 232-244.
[6] . Biggs, A., Brough, P. and Barbour, J.P. (2014), “Strategic alignment with organizational priorities and work engagement: a multi-wave analysis”, Journal of Organizational Behavior, Vol. 35 No. 3, pp. 301-317.
[7] . Blanch, A., & Aluja, A. (2009). Work, family and personality: A study of work-family conflict. Personality and Individual Differences, 46(4), 520–524. https://doi.org/10.1016/j.paid.2008.12.004
[8] . Cuong, N. Q., Uyen, V. T., & Nhan, N. T. T. (2022). Factors affecting employee commitment of office staff in Ho Chi Minh City. Ho Chi Minh City Open University Journal of Science - Economics and Business Administration, 12(1), 51–66. https://doi.org/10.46223/hcmcoujs.econ.en.12.1.2022.2022
[9] . Dajani, M. A. Z. (2015). The Impact of Employee Engagement on Job Performance and Organisational Commitment in the Egyptian Banking Sector.
[10] . Dao Duy Huan & Nguyen Van Dinh (2020), Factors affecting the work engagement of civil servants and public employees at the Department of Transport of Can Tho city, Journal of Science and Development Economics No. 07, Can Tho University.
[11] . Deci, E.L. and Ryan, R.M. (1987), “The support of autonomy and the control of behaviour”, Journal of Personality and Social Psychology,Vol. 53 No. 6, pp. 1024-1037.
[12] . Fleming, J. H., & Asplund, J. (2007). Human sigma. New York: Gallup Press.
[13] . Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables. Journal of Marketing Research, XVIII(February), 39–50.
[14] . Ha, G. N. K., & Bui, V. N. (2016). The influence of corporation culture on the staff’s commitment in CMC Telecom HCMC, Journal Economics-Technology, 13(3), 87-101
[15] . Hair, J.F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Cengage Learning EMEA.
[16] . Hair, J.F., Hult, G.T.M., Ringle, C. and Sarstedt, M. (2014), A Primer on Partial Least Squares Structural Equation Modelling (PLS-SEM), Sage Publications, Los Angeles, CA.
[17] . Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014- 0403-8
[18] . Hien, L. M. (2023). Factors Influencing Employee Engagement with Organizations in the Telecommunications Sector of Hanoi City. International Journal of Management and Social Sciences Research, 9(3), 23–35. https://brage.bibsys.no/xmlui/handle/11250/216770
[19] . Ho, N. V., & Nguyen, T. M. (2018), The relationship between financial factors and employee engagement at joint stock commercial banks in Can Tho City, Journal of Scientific Research and Economic Development, Tay Do University, 04, 31-37.
[20] . Ho, T. H., & Pham, L. H. (2012), Employee engagement with Khanh Hoa tourism company, Journal of Economics and Development, 264(10), 56-63.
[21] . Hoyle, R. H. (1995). The structural equation modeling approach: Basic concepts and fundamental issues. In R. H. Hoyle (Ed.), Structural equation modeling, concepts, issues, and applications (pp. 1-15). Thou- sand Oaks, CA: Sage.
[22] . Kahn, W.A. (1990), “Psychological conditions of personal engagement and disengagement at work”, Academy of Management Journal, Vol. 33 No. 4, pp. 692-724.
[23] . Knight, C.; Patterson, M.; Dawson, J. Building work engagement: A systematic review and meta-analysis investigating the effectiveness of work engagement interventions. J. Organ. Behav. 2017, 38, 792–812.
[24] . Lee, et al. (2012), “A study on factors affecting turnover intention of hotel employees”, Asian Economic and Financial Review, 2(7), pp.866-875.
[25] . Maslow, A. H. (1954). Motivation and persionality. New York, NY: Harper and Row.
[26] . May, D.R., Gilson, R.L. and Harter, L.M. (2004), “The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work”, Journal of Occupational and Organisational Psychology, Vol. 77 No. 1, pp. 11-37
[27] . Ncube, F. & Steven, J., 2012. Leveraging employee engagement for competitive advantage in the hospitality industry. A comparative study of hotels A and B in Zimbabwe. Journal of Emerging Trends in Economics & Management Sciences, 3(4), 380-388.
[28] . Nguyen, N. P., Nguyen, H. T. N., Nguyen, H. T. T., & Hoang, V. A. (2020), Research on employee engagement in the case of a 3-star hotel in Da Nang, Journal of Economics and Development, 276(6), 93-102.
[29] . Nguyen, T. T., & Ho, D. T. (2021). Factors affecting job satisfaction, commitment to the organization. Retrieved January 10, 2025, from http://tapchicongthuong.vn/bai-viet/cac-nhan-to-anh-huong-den-su-thoa-man- cong-viec-cam-ket-voi-to-chuc-va-y-dinh-o-lai-to-chuc-cua-nhan-vien-cong-nghe-thong-tin- tai-tp-ho-chi-minh-69223.htm
[30] . Paradise, A (2008), “Influences engagement”, ASTD, Training and Development, Vol. 62 No. 1, pp. 54-59.
[31] . Pearce & Herbik (2004), “Citizenship behavior at the team level of analysis: The effects of team leadership, team commitment, perceived team support, and team size”, The Journal of Social Psychology, 144(3), pp.293?310.
[32] . Schaufeli, W.B.; Bakker, A.B (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior25, 293–315.
[33] . Schneider, B., Macey, W.H. and Barbera, K.M. (2009), “Driving customer satisfaction and financial success through employee engagement”, People and Strategy, Vol. 32 No. 2, pp. 23-27.
[34] . Simpson, M.R. (2009) Engagement at Work: A Review of the Literature. International Journal of Nursing Studies, 46, 1012-1024. http://dx.doi.org/10.1016/j.ijnurstu.2008.05.003
[35] . Teo, S. T., Bentley, T., & Nguyen, D. (2020). Psychosocial work environment, work engagement, and employee commitment: A moderated, mediation model. International Journal of Hospitality Management, 88, Article 102415.
[36] . Tran, D. K. (2003). Human resource management, Hanoi, Vietnam: National University Publishing House.
[37] . Wallace, L. and Trinka, J. (2009), “Leadership and employee engagement”, Public Management, Vol. 91 No. 5, pp. 10-13.
[38] . Walumbwa, F. O., Wu, C., & Orwa, B. (2008). Contingent reward transactional leadership, work attitudes, and organizational citizenship behavior: The role of procedural justice cli- mate perceptions and strength. The Leadership Quarterly, 19(3), 251–265.
[39] . Zahari, et al. (2019), “Factors affecting job satisfaction: A case study at fire and rescue department of Malaysia Terengganu (FRDMT) fire fighters”, International Journal of Economics and Management, 1(3), pp.24-39.